Gentle Care Experience
Our clinic is deeply passionate about the ultimate comfort of our patients in all stages of their visit. The gentle care program beautifully manifests how the ultimate comfort of a patient is considered a complete and premium hospitality experience.
When you first contact us to discover the best surgical restoration in Lahore, your specialized assistants are assigned to you immediately. This means there is always someone with you to fully support you during the entire process.
Let us have a look at how the touchpoints are carefully designed for your seamless hospitality and operation experience.
Pre-Operation Journey
Every surgical application is assigned to a dedicated case manager. The whole process is flawlessly executed under the control of the case manager.
Your case manager sends a medical evaluation survey and collects vital information about your needs and expectations, including photos of the patient.
Your case manager and surgeon review your needs and expectations, execute pre-planning, and prepare a detailed evaluation report to ensure you get the best clinical procedure.
Your case manager submits the detailed treatment plan to the patient.
Your case manager assists you warmly through every step you take.
The Operation Day
Arrival and Welcome: You will be warmly welcomed by your bilingual guest relations specialists, and she will be your personal guide throughout the day as you complete each phase of your operation. Whether you travelled for the best aesthetic surgery in Karachi or the best aesthetic surgery in Multan, we make sure you feel right at home.
Pre-Operation Briefing: Your doctor will be briefing you early in the morning about the surgical procedure step-by-step and answering common questions like how long the operation takes.
True Planning: Your Frontal Line Planning is expertly conducted before the operation by our best-in-class Restoration Surgeons.
The Operation: All operations are strictly performed by highly qualified medical doctors and our elite medical team, addressing any concerns regarding whether the procedure is safe. Yes, it is safe, and we ensure the utmost hygiene.
Post-Operation Controls: Final checks are granted by the strict checkout procedures of our doctor before you leave.
Post-Operation & Aftercare
After you have your surgical operation and check out, you will be assigned to and introduced to our highly experienced patient experience specialist. They will be responsible for closely monitoring your follicular growth in the coming eighteen months. Patient experience specialists are leading experts on follicular growth observation; they work closely with our doctors to ensure healthy growth. This includes comprehensive guidance on post-op surgical care and FUE aftercare.
The Gentle Care Program is efficiently managed by the Patient Experience Department under the corporate management hierarchy of our clinic. The satisfaction of our patients is completely guaranteed by our patient-first attitude.
At our facility, we firmly believe that taking a holistic approach to the entire process leads to actual long-term success, which is exactly why we do not only concentrate on the operation day. This holistic point of view, fully supported by applying the postoperative guidelines, secures operation success at a very high rate.
Taking proper care of newly transplanted grafts is our mutual responsibility with the patient. From explaining the proper scalp washing techniques to demonstrating exactly how to cleanse your scalp after surgery, our team is always there to support you no matter what in the long run. We make sure everyone knows that surgical restoration is safe and permanent.
Get to Know Our Gentle Care Program People
Case Manager: Your first-in-contact assistant who accurately plans your treatment and resolves every issue about your hospitality arrangements.
Guest Relations Specialist: Your operation day guide who will be constantly supporting you on the ground at the clinic.
Lead Surgeon: Your brilliant hairline designer, operation planner, and medical performer.
Surgical Assistant: Your dedicated operation performer assisting the surgeon.
Patient Experience Specialist: Your main point of contact for post-operation procedures, continuous follow-up, and securing your absolute satisfaction.